NDIS & Aged Care Cleaning

[NDIS & Aged Care Cleaning Melbourne]

Respectful domestic assistance in your own home, from the same cleaner every visit.

Reliable, unhurried household cleaning for NDIS participants and older Australians across Melbourne’s South East. We support you to keep your home safe, comfortable and the way you like it, working around your routine rather than through it. Self managed and plan managed participants welcome.

A Clean Home Is About More Than Appearance

When housework becomes hard, it isn’t just the mess that builds up. It’s the worry about a fall in a slippery bathroom, the embarrassment when someone drops in, and the exhaustion of an ongoing job you can’t finish. We take that off your plate, quietly and respectfully, so your home stays somewhere you feel comfortable and safe.

Who This Service Is For

NDIS Participants

Regular domestic assistance for participants living independently or with family. We work with self managed and plan managed participants, and coordinate with your support coordinator or plan manager on invoicing if that’s easier for you.

Older Australians at Home

Practical household help for seniors who want to stay in their own home. Whether it’s a fortnightly tidy or weekly support with the heavier jobs, we work at your pace and to your standards.

Families Arranging Care

Many of our clients are booked by an adult child living in another suburb or interstate. We keep you updated, work to what your parent is comfortable with, and never make them feel managed.

[ What we do ]

What Our Domestic Assistance Covers

We build the visit around what you actually need help with, not a fixed template. Common tasks include:

Kitchen
Benchtops, splashbacks and surfaces wiped. Stovetop and appliance exteriors cleaned. Sink and taps sanitised. Cupboard fronts wiped. Dishes washed or dishwasher loaded and unloaded. Bins emptied and relined. Floors swept and mopped.

Bathroom and Toilet
Toilet cleaned and disinfected. Shower, screen and tiles scrubbed to reduce slip risk and mould. Basin, vanity and taps sanitised. Mirrors wiped. Grab rails and handles cleaned. Floors mopped and dried properly rather than left wet.

Bedrooms and Living Areas
Surfaces and shelves dusted. Beds made and linen changed. Floors vacuumed and mopped. Clutter tidied to keep walkways clear. Bins emptied. Furniture wiped down.

Laundry
Washing put on, hung out or dried, folded and put away. Trough and machine wiped down. Ironing on request.

Around the Home
Cobwebs removed. Light switches and door handles sanitised. Rubbish and recycling taken to the kerb on bin night. Fridge cleared of expired food on request.

Also available: carpet steam cleaning, spring cleans, oven cleaning, window cleaning and pressure washing of paths and driveways where mould or moss is a slip hazard.

What we don’t do: we provide domestic assistance only. We don’t deliver personal care, medication support, clinical care or manual handling. If you need those, we’re happy to point you toward providers who do.

Get A Free Quote

Fill in the form below and we’ll send you a clear, upfront quote usually within a few hours. No obligation, no spam

Why Participants and Families Choose Us

The Same Person, Every Visit

This matters more here than anywhere else. Having a stranger in your home every fortnight is stressful. We assign one cleaner who learns your home, your routine and your preferences, and we tell you in advance if they’re ever unavailable.

Screened, Trained and Insured

Our team holds NDIS Worker Screening clearances and police checks, and we carry full public liability and workers compensation insurance. Certificates provided on request.

We Work at Your Pace

No rushing, no talking over you, no rearranging your things because we think it’s better. It’s your home. We ask before we move anything and we put it back where it belongs.

Straightforward Invoicing

Clear invoices with service dates and line items, sent to you, your plan manager or your support coordinator, whichever is simplest. No confusing paperwork to chase.

Using Your NDIS Funding

Domestic assistance and household tasks generally sit under Core Supports in an NDIS plan. Whether cleaning is covered depends on your individual plan and goals, so the best step is to check with your plan manager or support coordinator, and we’re happy to speak with them directly.

We work with self managed participants, who pay us and claim it back, and plan managed participants, where we invoice the plan manager on your behalf. We are not an NDIS registered provider, which means agency managed participants can’t use us. If you’re unsure which category you fall into, call us and we’ll help you work it out without any pressure to book.

For aged care, we’re a private service. If you’re receiving a Home Care Package, check with your provider about how they handle external services.

[ How It Works ]

Getting Started Is Simple

Step 1

A No Pressure Chat

Call or send the form. We'll talk through what help you need, how often, and how your funding works. No obligation and nobody chases you afterwards.

Step 2

Meet Your Cleaner

We introduce your assigned cleaner before the first visit and walk through the home together so everyone's clear on what matters to you.

Step 3

Regular Visits Begin

Same cleaner, same day, same standard. We work around your appointments and routine rather than expecting you to work around ours.

Step 4

Adjust Any Time

Needs change. Add tasks, change frequency, pause during a hospital stay or stop entirely. Just tell us.

Supporting Homes Across Melbourne's South East

Based in Cranbourne North, we do vacate cleans throughout Cranbourne, Cranbourne East, Cranbourne West, Clyde North, Berwick, Narre Warren, Narre Warren South, Pakenham, Officer, Hampton Park, Lynbrook, Lyndhurst, Hallam, Dandenong, Keysborough, Frankston, Carrum Downs and surrounding suburbs.

Being local means we can be consistent with timing, which for this service is the whole point.

Talk to Us About Support at Home

No pressure, no obligation, and no pushy follow ups. Tell us what you need help with and we'll explain how it works.

Prefer to talk? Call 0421 749 757, 9am to 7pm, seven days. We’re happy to speak with a family member, plan manager or support coordinator.

Get your free quote now